Specifications

Event Codes Voice Mail Port Manager
A
ShoreTel 14 Maintenance Guide 255
421 Error Number of delivery
attempts (%2) to AMIS
System ID %1
exceeded. Verify that the
number is correct.
1001 Information Voice Mail Message
Server starting. Version:
<version number>
Voice Mail Message Server
service started.
No action.
1002 Information Voice Mail Message
Server stopping.
Voice Mail message service
stopped.
This error usually results
from an intentional service
stoppage, stoppage by a
dependant service, or
application failure.
No action if the service was
intentionally stopped by a user.
Otherwise, check the event log
for related errors and correct
them.
If necessary, restart the service.
1003 Information Voice Mail disk usage
reached maximum
capacity.
A message was not
completely recorded.
The hard drive on which
\shoreline data\vms resides
is full.
Take necessary action to free up
space on the hard disk.
1004 Information No available message
stores in Voice Mail.
The voice mail system
cannot locate message
storage directory \shoreline
data\vms on the ShoreTel
server.
Verify that the hard drive or drive
partition where \shoreline
data\vms resides is operating
properly.
Correct any disk problems and
restart the server.
If event persists, call ShoreTel
Technical Support.
1005 Information Voice Mail disk usage is
greater than 90 percent.
The hard drive on which the
message storage directory
\shoreline data\vms resides
is nearly full.
When no disk space
remains, Voice Mail is unable
to store new messages.
This error appears once
each day when the system
disk is more than 90% full.
Free up disk space on the hard
drive where \shoreline data\vms
resides.
Table 56: Event Codes: Voice Mail Port Manager (Continued)
ID
Severity
Level
Message Cause Action