Specifications

Event Codes Voice Mail Port Manager
A
ShoreTel 14 Maintenance Guide 253
Voice Mail Port Manager
Tab l e 56 lists and describes event codes for voice mail.
Table 56: Event Codes: Voice Mail Port Manager
ID
Severity
Level
Message Cause Action
401 Information Voice Mail Port Manager
starting.Version:
<version number>.
Voice Mail Port Manager
service started.
No action.
402 Information Voice Mail Port Manager
stopping.
Voice Mail Port Manager
service stopped.
This error usually results
from an intentional service
stoppage, stoppage by a
dependant service, or
application failure.
No action if the service was
intentionally stopped by a user.
Otherwise, check the event log
for related errors and correct
them.
If necessary, restart the service.
410 Information Recording stopped. The
disk got full during
recording.
A message was not
completely recorded.
The hard drive on which
\shoreline data\vms resides
is full.
Free up space on the drive.
411 Information Recording stopped. The
caller went silent during
recording.
The person leaving a voice
message was silent for more
than 30 seconds, triggering
automatic termination of the
recording.
The message is still sent so
no action is required.
No action.
The recipient is still able to
retrieve the partial message.
412 Information Recording stopped. No
response from the
switch.
The recording of a message
halted when the connection
to the switch dropped.
Check the event log and correct
any errors related to the dropped
connection.
414 Error The outbound AMIS
phone number %1 for
System ID %2 was a
wrong number. No more
attempts are made to
this system/number until
it is corrected. Verify that
the number is correct.
Verify that the phone number is
correct.