Specifications

Event Codes Telephony Management Service (TMS)
A
ShoreTel 14 Maintenance Guide 244
221 Error Failed to load firmware
image file <FileSys.dll>.
Telephony Management
Service was unable to
load the switch firmware
image file.
A switch firmware
upgrade may not
be possible.
This error appears
when the
“\Shoreline
Communications\S
horeTel Server”
does not have the
“FileSys.dll” file,
and TMS can’t find
or access this file.
If this error appears
frequently, contact
ShoreTel Technical
Support.
223 Warning Detected an unexpected
configuration change.
This may indicate that
TMS was not notified of
a change. Configuration
inconsistency corrected.
TMS corrected a
configuration
mismatch that it
detected on a
switch.
No action.
If this error appears
frequently, contact
ShoreTel Technical
Support.
227 Information ShoreTel-TMS service
starting. Version: <TMS
version>
TMS service
started.
No action.
230 Warning TMS was unable to find
an TCP/IP network
interface. This computer
may not have a network
adapter or may not be
connected to a network.
Operation continues in
stand-alone mode until
the next TMS restart.
TMS failed to
detect a network
interface on the
ShoreTel server.
Reboot the server.
Troubleshoot the
server’s network
configuration and
make necessary
repairs or
modifications.
Table 55: Event codes: TMS (Continued)
ID Severity Levels Message Cause Action