Specifications

Event Codes Switches
A
ShoreTel 14 Maintenance Guide 233
166 Error Switch <ShoreTel Voice Switch
Host Name>: Fan failed.
The fan in the ShoreTel
Voice Switch failed.
Replace the ShoreTel
Voice Switch.
167 Warning Switch <ShoreTel Voice Switch
Host Name>: Fan running slow.
The fan in the ShoreTel
Voice Switch is running
slow.
If the condition persists, the
switch may overheat.
If this event is
accompanied by Event
168, no action is
required.
If the error persists,
replace the switch.
168 Information Switch <ShoreTel Voice Switch
Host Name>: Fan running
normally.
The fan in the switch is
running normally.
No action.
169 Information Switch <ShoreTel Voice Switch
Host Name>: Operating
temperature: normal.
The internal operating
temperature of the switch is
within normal operating
parameters.
No action.
170 Warning Switch <ShoreTel Voice Switch
Host Name>: Operating
temperature: above normal.
The internal operating
temperature of the switch is
above the acceptable range.
Check if the event is
accompanied by Event
166. If so, replace the
switch.
If the fan is working
properly, check the
environment in which the
switch is operating to
confirm that it is capable
of supporting a
temperature range
within the switch’s
operating parameters.
171 Error Switch <ShoreTel Voice Switch
Host Name>: Operating
temperature: too hot.
The internal operating
temperature of the switch
exceeded the acceptable
operating range.
The switch may soon fail.
Check if the event is
accompanied by Event
166. If so, replace the
switch.
If the fan is working
properly, check the
physical location of the
switch for environmental
causes.
172 Error Switch <ShoreTel Voice Switch
Host Name>: NvRam failure.
The ShoreTel Voice Switch
was unable to write to the
flash memory.
Reboot the switch. If the
error persists, contact
ShoreTel Technical
Support.
173 Error Switch <ShoreTel Voice Switch
Host Name>: VTALK failure.
The 48-Volt DC power
supply failed.
Replace the switch.
Table 54: Event Codes: Switches (Continued)
ID Severity Level Message Cause Action