Specifications

Event Codes Switches
A
ShoreTel 14 Maintenance Guide 229
127 Error Switch <ShoreTel Voice Switch
Host Name>: Failed to forward
call on <CHM Type> from
<extension number> to
<extension number>.
The call cannot be
forwarded to the specified
extension.
Confirm that the
specified extension's call
handling mode
configuration is valid.
This error can appear
when the destination
extension is connected
to a ShoreTel Voice
Switch that is either
offline or unavailable to
the network.
130 Error Switch <ShoreTel Voice Switch
Host Name>: Failed to redirect
incoming fax from <extension
number> to <extension
number>.
An incoming fax
transmission call was not
redirected to the fax
extension.
Confirm that the
extension is properly
configured for fax
redirection.
Confirm that the fax
extension is operating
properly.
131 Error Switch <ShoreTel Voice Switch
Host Name>: Extension
<extension number> failed to
acquire port <port number>.
The ShoreTel Voice Switch
was unable to configure the
specified extension on the
desired port.
Reboot the switch.
If this error persists,
contact ShoreTel
Technical Support.
132 Information Switch <ShoreTel Voice Switch
Host Name>: Call restriction
violation, call placed from
<extension number> to <dialed
number>.
The specified extension
dialed a restricted number.
Inform user about dial-
out restrictions.
138 Error Switch <ShoreTel Voice Switch
Host Name>: Memory
corruption detected - bad block
<parameter pinpointing failing
block> in partition <parameter
pinpointing failing partition>.
Memory block corruption
detected.
Reboot the switch.
If the event persists,
replace the switch.
140 Error Switch <ShoreTel Voice Switch
Host Name>: Cannot re-
initialize NvRam - Cannot
Continue.
The flash memory in the
ShoreTel Voice Switch is
bad.
Replace the switch.
Table 54: Event Codes: Switches (Continued)
ID Severity Level Message Cause Action