Specifications

Event Codes Switches
A
ShoreTel 14 Maintenance Guide 228
115 Information Switch <ShoreTel Voice Switch
Host Name>: System restarted.
Product: ShoreTel Firmware
Version: <ShoreTel Voice
Switch firmware version
number> BootROM Version:
<ShoreTel Voice Switch
bootrom version number>
Telephone Board: <ShoreTel
Voice Switch telephone board
revision number> CPU Board:
<ShoreTel Voice Switch CPU
revision number>
The switch was reset and
subsequently restarted.
(The event also provides
current version information
for the switch.)
No action.
116 Error <ShoreTel Voice Switch Host
Name> Lost connection to
switch <ShoreTel Voice Switch
Host Name>.
The switch is unable to
communicate with the other
ShoreTel Voice Switch
specified in the event.
The switches are not able to
place calls to each other.
The specified switch
may be off or
disconnected from the
network.
Check the switch in
question to confirm that
it is powered on and
connected to the
network.
If the switch is
connected to the
network, verify with
Director that it is
properly configured.
For event 205 and 206,
update the configuration
and power cycle the
switch.
After restart, confirm
network visibility and the
switch’s configuration.
117 Information Switch <ShoreTel Voice Switch
Host Name >: Established
connection to switch <ShoreTel
Voice Switch Host Name>.
The switches established a
connection and are
communicating with each
other.
No action.
119 Warning Switch <ShoreTel Voice Switch
Host Name >: Excessive
number of packets lost from
<ShoreTel Voice Switch Host
Name>.
The switch is losing an
excessive number of
packets.
Verify that your network
configuration meets
ShoreTel requirements.
Table 54: Event Codes: Switches (Continued)
ID Severity Level Message Cause Action