Specifications

Event Codes Switches
A
ShoreTel 14 Maintenance Guide 227
109 Error Switch <ShoreTel Voice Switch
Host Name>: Unable to seize
trunk on port <port number>.
Taking trunk temporarily out of
service.
The switch cannot seize a
trunk.
Verify that the trunk line
is connected to the
ShoreTel Voice Switch.
Check wiring between
ShoreTel Voice Switch
and the telephone
company De-marc.
Connect a phone or
telephone test set to the
line, then go off-hook
and listen for a dial tone.
If no dial tone is present,
report the problem to
your service provider.
110 Information Switch <ShoreTel Voice Switch
Host Name>: Trunk on port
<port number> taken out of
service by the administrator.
The system administrator
took the port out of service.
No action.
111 Information Switch <ShoreTel Voice Switch
Host Name>: Trunk on port
<port number> is back in
service.
The trunk line is again
functional and is back in
service.
No action.
112 Information Switch <ShoreTel Voice Switch
Host Name>: Trunk on port
<port number> put back in
service by the administrator.
Trunk is back in service. No action.
113 Warning Switch <ShoreTel Voice Switch
Host Name>: Extension on port
<port number> taken out of
service by the administrator.
Specified extension port
removed from service.
Put the port back in
service when the system
administrator indicates
that it is appropriate.
114 Information Switch <ShoreTel Voice Switch
Host Name>: Extension on port
<port number> put back in
service by the administrator.
Specified extension port is
back in service.
No action.
Table 54: Event Codes: Switches (Continued)
ID Severity Level Message Cause Action