Specifications

Event Codes Switches
A
ShoreTel 14 Maintenance Guide 226
Switches
Tab l e 54 lists and describes event codes for switches.
Table 54: Event Codes: Switches
ID Severity Level Message Cause Action
100 Error Switch <ShoreTel Voice Switch
Host Name>: Event message
lost, queue overflow.
The ShoreTel Voice Switch
is receiving too many events
from the NT Server.
Possibly caused by an
application problem on the
ShoreTel server.
Check the ShoreTel
server for events that
might indicate an
application problem.
Troubleshoot the
problem and reboot the
server, if you cannot
identify a cause.
101 Warning Switch <ShoreTel Voice Switch
Host Name>: The <area> in
flash memory is corrupt and is
being reset.
Flash memory area is
corrupt.
If problem persists,
return for repair.
102 Error Switch <ShoreTel Voice Switch
Host Name>: Unable to reset
<area> in flash memory, erase
failure.
Application is unable to
erase area of Flash memory.
If problem persists,
return for repair.
103 Error Switch <ShoreTel Voice Switch
Host Name>: Unable to update
<area> in flash memory, write
failure.
Application is unable to write
area of flash memory.
If problem persists,
return for repair.
105 Error Switch <ShoreTel Voice Switch
Host Name>: Task exception
occurred. System needs to be
restarted.
A software exception
occurred.
Contact ShoreTel
Technical Support and
be prepared to provide
the log files for further
analysis.
106 Error Switch <ShoreTel Voice Switch
Host Name>: Task exception
occurred. System automatically
restarting.
A task exception occurred.
The ShoreTel Voice Switch
experienced an internal
error and is rebooting.
Contact ShoreTel
Technical Support and
be prepared to provide
the ipbx and tmsncc
log files for further
analysis.
107 Information Switch <ShoreTel Voice Switch
Host Name>: Restart request
received—system is being
shutdown and restarted.
ShoreTel Voice Switch
restarted via the Quick Look
interface.
No action.
108 Error Switch <ShoreTel Voice Switch
Host Name>: Internal error:
No longer reported in NT
event log.
This event code reports
internal software debug
statements for use by
ShoreTel developers.