Specifications

ShoreTel Service Appliances Accessing Utilities from SSH

ShoreTel 14 Maintenance Guide 206

Accessing Utilities from SSH

ShoreTel provides access to several voicemail utilities through a Linux BASH command line. Voicemail-

enabled switches define two accounts: Admin and Root.

 Admin: The Admin account provides access to selected ShoreTel and Linux utilities, including all

voicemail-enabled switch command line interfaces.

Unlike the voicemail-enabled switches, logging into the Admin account does not open the stcli

interface. Logging into the Root account immediately opens a Linux BASH shell. The

administrator must issue the stcli command to use the stcli.

 Root: The root account provides access to all ShoreTel and Linux utilities. Restrict access to this

account to help prevent potential switch problems.

Logging into the Root account immediately opens a Linux BASH shell.

Access to the Linux BASH command line through an SSH client.

Appliance Utilities

The Service Appliance uses the same switch architecture as the voicemail-enabled switches. The

switch utilities are nearly identical to the voicemail-enabled switches. As such, only general

descriptions are provided in the following sections.

See Chapter 4, Voicemail-Enabled Switches on page 90 for detailed descriptions and processes.

Relevant differences between the voicemail-enabled switches and the Service Appliance are

described in the following sections.

UBOOT

UBOOT is the boot loader for the Service Appliance. The UBOOT environment is accessed from a

terminal emulator through the serial port when the switch is booted.

See UBOOT Commands and Flags on page 116 for a detailed description of the UBOOT boot loader.

Stcli

ShoreTel Shell (Stcli) displays and modifies system configuration parameters. You can implement

static or dynamic IP addressing for the switch from stcli. You can also reboot the switch from

stcli.

See Stcli Commands on page 101 for a description of the stcli commands.

Option 7 is unique to the Service Appliance; it restores the Service Appliance back to factory defaults.

See Restore Factory Default on page 207 for details.

Note

ShoreTel recommends that user log into the Admin account when accessing Linux utilities.