Specifications

ShoreTel Service Appliances Disk Management
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ShoreTel 14 Maintenance Guide 203
The restore is complete when the restoreweb command returns you to the svccli prompt ('>').
3. Verify that the restore is complete by checking the /cf/shorelinedata/Logs/FtpSync
<date>.<time>.Log file.
 <date> is the current date
 <time> is the time when the log file was created.
Disk Management
The system administrator must monitor the disk space usage on the Service Appliance to ensure that
users can continue uploading presentation data for web meetings. The system administrator can
monitor disk usage via the system administrator's Conferencing User Interface.
Disk Usage from the Command Line
Tab l e 48 lists and describes disk usage from the command line.
Log Files and Processes
The Service Appliance provides log files for various processes running on the appliance. Most logs are
located in the /cf/shorelinedata/Logs directory.
Note
The system administrator cannot delete media uploaded to the Service Appliance without deleting the
user. Users must delete their own uploaded media files. If the system administrator deletes the user,
all of the media files and recordings uploaded by the user are deleted.
Table 48: Disk Usage From The Command Line
Name Description
df -h Linux free disk command. This command displays
statistics about the amount of free disk space on all
mounted files systems (i.e. disks) on the Service
Appliance
du -bc --excludes –
’.*’*|grep -i total
Linux disc usage command. This command returns the
total apparent size (in bytes) for all the files and sub-
directories of the current directory
getstatus all ShoreTel svccli
command that shows high cpu usage
processes, memory usage and disk usage