Specifications

Other IP Endpoints Park
6
ShoreTel 14 Maintenance Guide 197
Park
When a user is on a call and hits the park button, the phone remains off-hook and plays a dial tone.
When a user parks a call while on the speakerphone or headset, the phone automatically goes on-
hook. The phone plays dial tone only if the user is on the handset. When using hands-free mode with
the speaker or headset, the phone goes on-hook without a dial tone.
Hold (Multi-line IP Phones)
When a user on a multi-line IP phone places a call on hold while on the speakerphone or headset, the
phone goes on-hook. If the user is on the handset, the phone plays a dial tone. A user using hands-
free mode with speaker or headset goes on-hook without a dial tone.
 To retrieve the call, go off-hook by lifting the handset, pushing the speaker button, pushing the
headset button, or pushing the call appearance.
 To answer a second incoming call, press the second call appearance.
 To retrieve a second held call, press the second call appearance.
Hold (Single-line IP Phones: IP110/IP115)
When a user on a single-line IP phone places a call on hold while on the speakerphone or handset, the
phone remains off-hook and plays a dial tone. To retrieve a call, the user can go off-hook by lifting the
handset and pushing the speaker button. A user using hands-free mode with speaker or headset goes
on-hook without a dial tone.