Specifications

Other IP Endpoints Local Keypad Procedures
6
ShoreTel 14 Maintenance Guide 189
On the IP phones, “Line 1” and “Line 2” refer to the top and bottom lines of the display. On newer
models that support the programmable buttons feature, adapt the display of these positions to suit the
capabilities of the LCD in use. The IP110 and 115 models are slightly different from the other models in
that they have one line for displaying information. Thus, the “Line 1” information is scrolled across the
LCD display and is followed by the more detailed “Line 2” information. (See Table 36 for clarification.)
The IP212k model includes a narrow LCD display. Thus, the “Line 1” and “Line 2” information cannot fit
on one line (as is possible with the other phones). Instead, the text must be wrapped around to appear
on as many as 4 lines, for long strings.
If at any time during normal operation these sequences are entered, the operational display state is
maintained while these commands are displayed, and the display is returned to the current state after
the commands are finished (unless they require a restart). While the phone is in any of these local key
procedures, it returns an error code "501" indicating it is not ready, in response to any MGCP
command received. Because there is not a mute key on the IP110 phone, use the transfer key instead
of the mute key in the following access sequences.
Table 36: Local Command Interface
Access Sequence Mnemonic Procedure Description
Mute 25327# CLEAR A shortcut for enabling DHCP. Doesn’t do anything else and is not
password protected (only SETUP is).
This command is present in the event someone hijacks the phone
using the SETUP command. CLEAR allows it to be brought under
DHCP control without knowing the password.
Mute 4636# INFO Display the following information sequentially on the top and bottom
lines of the display. All data is retrieved from the currently active
configuration. Use * to exit and # to go to the next item. The phone
returns to normal operation after the last screen.
IP address static/dynamic Config file date
Subnet mask App version
Gateway Boot version
Link speed Country
FTP server Language
MGC server Model number
SNTP server MAC address
Tagging on/off Serial number
Application file Hardware version
Boot file
Mute 7464# PING The phone prompts for an IP address and then pings that IP
address 5 times and report the result after 10 seconds.