Specifications

Voicemail-Enabled Switches CLI Commands
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ShoreTel 14 Maintenance Guide 112
msps Displays media stream statistics for all active
calls on the switch.
This is a helpful
command for all
media-related
issues.
msps 7 Displays media stream statistics for active
calls.
msps 8 Displays media stream statistics. Use only when
directed by
ShoreTel.
msps 16 Displays media stream statistics. Use only when
directed by
ShoreTel.
mwi_debug_level Logs message waiting indicator setting call
flow.
ping "<IP Address>" Include double
quotes (“) around
the IP address.
pri_verbose Traces a high-level description of the PRI
traffic sent and received by trunks on the
switch.
Recommended
setting is
pri_verbose – 1
print_ether_stats Prints the Ethernet statistics from the
network controller.
Not available on
Voicemail-enabled
Switch.
rdn_diag_level Used to determine why calls are routing to
particular destinations, similar to what gets
put in the DRSMain log when DRS is
enabled.
Useful values are 0
(none) or 5 (trace
resolve_dn).
reboot Reboots the switch.
Record2File2(port,time,
<file_name>;0)
Records inbound media on the specified port
for the specified time (in seconds) and
writers it to
/inetpub/ftproot.
Writes to the TMS
server controlling
the switch. FTP
write access must
be enabled on the
server.
rfc2833_for_g711_debug Displays events related to RFC2833 for
G711.
Bitmask integer.
Valid settings are 0,
1, and 2. Default is
0.
routeShow Displays current routing table. Not available on
Voicemail-enabled
Switch.
Table 14: CLI Commands (Continued)
Command Description Notes