User guide

OPTIONS

Changing Call Handling Mode and Forwarding

NOTE Use Personal Call Manager or Web Access to configure the modes with

different call forwarding destinations and personal greetings.

You can set one of five distinct call handling modes for your extension,

including four “Do Not Disturb” options to forward incoming calls or send

them to voice mail. You can record personal greetings, which are linked to the

active call handling mode.

By default, your phone is set to Standard mode, which allows you to answer

all incoming calls. Other mode options include In a Meeting, Out of Office,

Extended Absence, and Custom.

You can use the Options button to select the desired mode by doing the

following:

Step 1 Press the Options button , followed by your password

and then .

Step 2 Verify that the 1. Call Hndlg is highlighted and then press

the Edit soft key.

Step 3 Scroll to the desired setting and press the OK soft key.

Options

153

Edit Done

2. Auto Off-Hook

Options

3. Change Ring

4. Program Buttons

-- Agent State

1. Call Handling

Arrow indicates

there are more

selections

below

This user is not

a member of a

workgroup, so

Agent State is

unavailable.