User guide

12
MANAGING CALLS – BASIC FEATURES
Placing Calls
Using the Handset
To place an internal call, pick up the handset and dial the extension. To place
an external call, dial the trunk access code, then the phone number.
To end a call, hang up the handset.
Using the Speakerphone
To place an internal call, press the Speakerphone button and dial the
extension. To place an external call, dial the trunk access code, then the phone
number.
To end a call, press the Speakerphone button again.
Using the Headset
To place an internal call, press the Headset button and dial the
extension. To place an external call, dial the trunk access code, then the phone
number.
To end a call, press the Headset button again.
The figure below shows the information that appears on your ShoreTel 265 IP
phone when an outbound call is placed. Note that the soft keys at the bottom
of the window are different from the soft keys that appear when the phone is
idle – they now allow you to park the call or hang up.
9 [phone]
0:39
Park Join Info HangUp
8:42am May 22
frtDsk
Cheryl Briggs
Outgoing call: ShoreTel 265
Duration
of Call
Call Recipient’s
Number
Soft
Keys
Call
Recipient’s
Name
Speed
Dial