Specifications

Configuring Application Servers
ShoreTel 7.5 Administration Guide 4 – 9
Extension List Mapping
To add extension list mapping to an application server configured for external voice
mail, click Add found near the bottom of the Application Servers edit page. The
External Voice Mail dialog box appears.
Figure 4-4 External Voice Mail Dialog Box
Enter the Extension to be used to access the legacy voice mail system. Also enter the
physical Port to be assigned to the extension. And finally, include the Logical Terminal
Number of Digits
(2-32)
This field sets the number of digits the ShoreTel system
sends in the SMDI extension fields. Set this number to the
value the voice mail system expects, most commonly 7 or
10. If the number of digits and the ShoreTel system
extension value differ, the extension number is padded. For
example, if ShoreTel needs to send extension 456 and the
Number of Digits field is equal to 7, extension 0000456 is
sent. If no padding is desired, the Number of Digits field
would be set to 2 in this example. Then, only 456 is sent.
Translation Table Select a translation table from the drop-down list. For
information on creating translation tables, see “Digit
Translation Tables” on page 2-6.
Use for Call Data This check box indicates that the digit translation table is to
be used for call data, when checked. Both Translation Table
boxes may be checked at the same time.
Use for MWI Data This check box indicates that the digit translation table is to
be used for Message Waiting Indicator data, when checked.
Both Translation Table boxes may be checked at the same
time.
Use Flash to Route
Calls
Select this checkbox to use flash (i.e. a short hang-up to
provide signaling instructions to a PBX) to route calls
between the ShoreTel voicemail system and the legacy PBX.
Enabling this feature may result in a more efficient trunk
allocation.
Note that analog trunks support the use of flash for this
purpose, but other types of trunks (e.g. T1) do not.
Clear this checkbox to prevent the system from attempting
to use flash to route calls.