Specifications

ShoreTel Sites
3 – 4 ShoreTel, Inc.
Caller’s Emergency
Service Identification
(CESID)
The Caller’s Emergency Service ID (CESID) is the telephone
number sent to the service provider when a user dials an
emergency services number (e.g., 911 in the U.S.). This
feature is only applicable to T1 PRI trunks. See Appendix B,
"Emergency 911 Operations" for more information.
Time Zone This is the site’s time zone that is associated with the
ShoreGear switches and is used to deliver the correct time and
date to Caller ID telephones.
Night Bell Extension This is the extension that is used to ring the site’s night bell.
This extension must be associated with a ShoreGear switch
audio output port that you specify as the next parameter. This
extension is unique.
NOTE You must configure the appropriate switch before
assigning the night bell extension.
Night Bell Switch This is the ShoreGear switch associated with the night bell
extension. The night bell extension can share the same switch
port as the paging extension.
Paging Extension This is the extension used for your overhead paging system.
This extension must be associated with a ShoreGear switch
audio output port that you specify as the next parameter.
There is only one paging extension per site.
NOTE You must assign switches to the site and select the
switch that will support the paging extension before
you can save a paging extension.
Paging Switch This is the ShoreGear switch associated with the paging
extension. The paging extension can share the same switch
port as the night bell extension.
Operator Extension This is the extension to which the user is transferred when
dialing the operator digit for the site (typically “0”).
NOTE You must configure the appropriate user before
assigning the operator extension.
This extension must not be confused with the Personal
Assistant extension defined in the user’s personal options.
The Personal Assistant lets the user define the destination to
which the caller is transferred when dialing “0” from the
user’s voice mail prompt. This might be an administrative
assistant or a colleague, rather than the operator.