Specifications

Setting Up System Parameters
ShoreTel 7.5 Administration Guide 2 – 15
WARNING Do not upgrade from a pre-ShoreTel 6.1 release unless you are already in
license compliance. If you upgrade and you are out of compliance, you will
only have 45 days before being locked out of ShoreWare Director. Contact
your ShoreTel Partner or ShoreTel Installed Base Business Services Team at
Shorecare_admin@shoretel.com if you have any outstanding license issues.
Node Locking – System key
ShoreTel 6.1 introduces “node locking” to tie a customer (and their ShoreTel software
licenses) to a specific system. This is done using profile information on the main
ShoreWare Director server. Customers and partners can submit their profile
information online via ShoreWare Director. ShoreTel will then respond by sending an
email with a new system key within 3-5 days.
WARNING After upgrading to ShoreTel 6.1, you will have 45 days to ensure the new
key is installed. If it is not installed, you will be locked out of ShoreWare
Director.
To request a System Key, do the following:
Step 1 Launch ShoreWare Director and enter the user ID and password.
Step 2 Click on the Administration link to expand the list (if it has not
already been expanded).
Step 3 Click on the System Parameters link, and then the Licenses link,
followed by the Keys link.
Step 4 Click the Request System License Key button.
Step 5 Enter the appropriate values for the following fields:
Customer Name
Partner Name
Contact Name
Contact Email
Contact Phone
Step 6 Click Save to File if you intend to print the request form and mail
request to licensekeyrequest@shoretel.com.
Otherwise, click the Request Online button to transfer the request to
ShoreTel.
Step 7 ShoreTel will send an acknowledgement, and within three business
days you should receive the system and additional site license keys, if
applicable.
Step 8 Return to ShoreWare Director and click Administration > System
Parameters > Licenses > Keys and click the New button to enter the
license to the Key field.
Step 9 Click Save to store your changes.
The warning message should now be cleared. If there is any license key
not in compliance, the system license can not be applied.