Specifications

Call Detail Record Reports
ShoreTel 7.5 Administration Guide C – 15
This feature is applicable only on the main (i.e. headquarter) ShoreTel server, and is
disabled by default. Enabling the TMS-CDR Media Stream Statistics feature requires
making the appropriate changes to the registry settings.
WARNING Do not make any changes to the registry settings unless you are certain you
know what you are doing!
Step 1 Click Start and select Run.
Step 2 Select the regedit application to display a window similar to the one
shown below:
Figure C-3 Registry Editor window
Step 3
Navigate to SOFTWARE\Shoreline Teleworks\Call Accounting
Step 4 Double-click the file named LogMediaStatsToFile to open the following
window:
18 Integer 20 Underruns
19 Integer 20 Overruns
Table C-2 CDR Media Stream Statistics Formatting
Column number Type Width Description