Specifications

Call Detail Record Reports
ShoreTel 7.5 Administration Guide C – 13
TMS-CDR Media Stream Statistics
The TMS-CDR Media Stream Statistics feature offers a method of formatting and
storing Call Detail Records (CDR) data on media streams and stores that formatted
information into a log file on the system, making it easier for the ShoreTel system to
integrate with various third-party SNMP monitoring tools, and enabling users to
acquire a more accurate picture of the traffic patterns in their network. This
information can be useful in performing load analysis, identifying peak traffic times,
and assisting the customer in setting up competitive pricing strategies.
The system processes media statistics for all calls and formats the raw data into separate
lines, with each line partitioned into several columns separated by a comma. Formatted
data is then saved in a text file and is subjected to appropriate rollovers similar to the
other ShoreWare server logs.
One media stream statistic record will be generated for each RTP stream on a call. Thus,
a 3-way fully-meshed conference call would generate 6 records.
Formatting
Media statistics are collected and deposited line by line into a file. A delimiter separates
one column from the previous one, with no delimiter prior to the first column and
none after the last column. The column values will be left-justified and padded with
spaces to the right. A value that exceeds the fixed-width column limit will be truncated
so that it fits within the limit.
Each line will look similar to the line below:
value-1,value-2,value-3,…..,value-n