Specifications

Call Detail Record Reports

ShoreTel 7.5 Administration Guide C – 5

Archival and Backup Utilities

The following section describes database archival, backup, and replication tools.

Table C-1 summarizes the service availability for these features.

Table C-1 Archival, Backup, and Replication Services Availability

Record Retention Periods

You configure the number of days that a database stores a Call Detail Record in the

Report Options panel. To access the Report Options panel, as shown in Figure C-2,

open ShoreWare Director and select Reporting -> Options from the Director Menu.

• Retention Period for CDR Data specifies the number of days that records remain in

the main CDR database. Older records are removed from the database each day.

• Retention Period for CDR Archive specifies the number of days that records remain

in the archive database. Older records are removed from the database each day.

Default values for each parameter is 125 days.

Figure C-2 Report Options panel

Database Archive Utility

The archive utility provides a method of removing older records from the main

database and storing them in an archive database. Archiving older records into a

separate database reduces the storage requirements of the main database, which

reduces the time required to search for specific records or generate reports. The

archived database provides the same set of services as the main database.

Field Backup