Specifications

Emergency 911 Operations
ShoreTel 7.5 Administration Guide B – 17
Planning Your Emergency Response
When a 911 call is made, the system automatically generates an event in the Windows
event log at the beginning of the call. With the use of an event filter, you can
automatically send an e-mail message to the appropriate people in your organization to
help coordinate your local response (i.e. at the organizational level) whenever 911 is
dialed.
NOTE We recommend training the personnel at all sites on the emergency operations
of your ShoreTel IP voice system. All users should know how to access 911
emergency services during normal and power outage situations.
Call Notification
You can set up an event filter to generate an e-mail message to help coordinate your
emergency response. Use the Event Filter edit page () to configure the event filter for
the following parameters:
See “Event Filters” on page 16-26 for more configuration information.
Figure B-11 Event Filter Edit Page
Source ShoreWare
Category Switch
Event ID 1319
Type All
Target Email Email address(es) of the appropriate people in your organization or an
email distribution list