Specifications

Emergency 911 Operations
B – 14 ShoreTel, Inc.
Users
Make sure the Caller ID field is configured if you are sending Caller ID as CESID for
this user. Similarly, make sure the DID check box is selected (and contains a valid
number in the DID field) if you are sending DID as CESID for this user.
Make sure each user belongs to the correct user group. Use the Edit User page () to
associate users with the appropriate user group. See “Individual Users” on page 10-19”
for more configuration information.
NOTE You cannot configure any user (including workgroups or route points) with a
911, 911x, or 911xx extension. These extension ranges are reserved for the 911
feature operation.
Figure B-7 Edit User Page