Specifications

Emergency 911 Operations
ShoreTel 7.5 Administration Guide B – 13
User Groups
Make sure each user group has access to a 911-capable trunk group. You can select the
desired 911 Caller ID choice on the User Group edit page.
• If you would like to send the Caller ID as the CESID number, then make sure the
Send Caller ID as Caller’s Emergency check box is selected.
• If you would like to send the DID as the CESID number, then make sure the Send
DID as Caller’s Emergency check box is selected.
See “User Groups” on page 10-16 for more information about configuring user groups.
NOTE Make sure you give access to trunk groups at other sites in case users in the
group use the Office Anywhere feature from another site.
Figure B-6 User Group Edit Page