Specifications

ShoreTel 7.5 Administration Guide 17 – 1
C HAPTER 17
Reporting
This chapter provides information about the reporting capabilities of the ShoreTel
system. The sections in this chapter are:
• Overview
• Reports
• Options
Overview
The ShoreTel system provides reporting information through ShoreWare Director, so
you can generate Call Detail Record (CDR) reports via Director, or you can modify the
reporting options. The information is displayed on the reporting pages that you access
from the Reporting link in the navigation frame, as shown in Figure 17-1.
Figure 17-1 Reporting Link in Navigation Frame