Specifications

Maintenance
ShoreTel 7.5 Administration Guide 16 – 17
Quick Look Server Services Area
The Services area provides details about the ShoreWare services areas shown in
Table 16-1.
Table 16-1 ShoreWare Service Areas
SMTP Send States:
• OK—The SMTP messages for the server are leaving.
• Failed—The SMTP outbound queue on the server is not
sending e-mail messages. The SMTP transport is used to send
voice messages between voice mail servers.
Name Description Details
ShoreTel-ACC ShoreWare Account Codes
Collection Server
This service collects call information by
account code and reports call activity in
the call detail reports.
ShoreTel-CDR ShoreWare Call Accounting This service records call accounting
information, call queueing data, and
media stream data.
ShoreTel-CSISSVC ShoreWare CSIS Server This service manages communications
between the server and the Call Manager.
ShoreTel-DTASSvc ShoreWare Distributed
Telephony Application Service
This service provides connectivity
between applications and instances of
distributed TMS.
ShoreTel-DRS ShoreWare Distributed
Routing Service
This service allows the ShoreTel system to
scale beyond 60 switches.
ShoreTel-EventWatch ShoreWare EventWatch
Server
This service monitors the event log and
delivers e-mail notifications on certain
events.
ShoreTel-IPCS ShoreWare IP Phone
Configuration Service
This service automatically configures IP
phones as they are inserted into the
system.
ShoreTel-IPDS ShoreWare IP Phone Display
Service
This service manages the IP phone display.
ShoreTel-MailServ ShoreWare Voice Mail
Message Server
This service is part of the ShoreWare Voice
Mail system.
ShoreTel-PortMgr ShoreWare Voice Mail Port
Manager
This service is part of the ShoreWare Voice
Mail system.
ShoreTel-SoftSwitch ShoreWare Software
Telephony Switch
This is the ShoreWare call control
software running the server generally used
to host virtual users.
ShoreTel-TMS ShoreWare Telephony
Management Server
This service provides the telephony
platform for ShoreWare applications and
services.
ShoreTel-Vmail ShoreWare Voice Mail
Application
This service is part of the ShoreWare Voice
Mail system.
ShoreTel-WGSvc ShoreWare Workgroup Server This service manages workgroups and
queues.
ShoreTel-Zin ShoreWare Database
Management Service
This service manages and updates the
ShoreWare database.