Specifications

ShoreTel 7.5 Administration Guide 15 – 1
C HAPTER 15
Managing the System
Directory
This chapter discusses how the system directory is used and provides instructions for
adding new entries and editing existing ones.
System Directory
The system directory is a company-wide address book that lists a user or outside
contact by name and provides additional information, such as home address and phone
numbers. This directory is read-only by general users through the ShoreWare clients; it
can be updated by system administrators through ShoreWare Director. Users can copy
system directory entries to their personal directories.
Individual users are added to the system directory when you add them to the system
from the Edit User page (refer to the “Individual Users” section in Chapter 10,
“Configuring Users”). You can also add new and edit existing entries from the System
Directory
page shown in Figure 15-1. In this way you can add commonly accessed
outside contacts to the directory as well.
NOTE ShoreWare Call Manager automatically populates each user’s Quick Dialer with
entries from the system directory, the user’s personal directory, and all Microsoft
Outlook Contact folders. This includes each user’s personal contacts as well as
any contacts on the Microsoft Exchange Server.