Specifications

Configuring Schedules
13 – 2 ShoreTel, Inc.
Figure 13-2 Schedules List Page
The following logic determines which schedule is active:
1 The auto-attendant or hunt group first looks for the Custom schedule.
2 If the Custom schedule is not available, the auto-attendant or hunt group looks
for the Holiday schedule.
3 If the Custom or Holiday schedule is not available, the auto-attendant or hunt
group looks for the On-Hours schedule.
4 If the Custom, Holiday, or On-Hours schedule is not available, the auto-
attendant or hunt group looks for the Off-Hours schedule.
NOTE ShoreWare Director forms the Off-Hours schedule from all the hours not
scheduled in the other modes. If you do not create a schedule for at least one of
the other modes, the Off-Hours schedule will be all possible hours.
Descriptions of the pages and instructions for configuring these schedules follow.