Specifications

Configuring the Auto-Attendant
ShoreTel 7.5 Administration Guide 12 – 5
Disable Monitor/
Recording
Warning Tone
This check box can be used to stop playing the warning tone for
call recording and monitoring if the tone is turned on in the Call
Control page. To see where the warning tone is first set, refer to
“Setting Call Control Options” on page 9-1.
WARNING ShoreTel, Inc. does not warrant or represent that your
use of call monitoring or recording features of the
Software will be in compliance with local, state,
federal or international laws that you may be subject
to. ShoreTel, Inc. is not responsible for ensuring your
compliance with all applicable laws.
Before disabling the warning tone, you may wish to
consult with legal counsel regarding your intended
use.
Timeout Set a timeout between 0-30000 milliseconds. This is the time the
caller has to perform an action.
Prompt Text Before recording a prompt for a new or existing auto-attendant
menu, enter the text for the prompt in this field. This also
provides a convenient record of your prompt if you should ever
need to re-record the prompt.
This is an optional parameter.
NOTE Prompts on the ShoreTel system can be imported into the
system using µ-law, WAV file format. If you would like
your prompts to match the voice of the ShoreTel system,
please contact Worldly Voices at www.worldlyvoices.com
and request that “Connie” record your prompts. Worldly
Voices provides this service with a rapid turnaround time
for a nominal fee.
Prompt The Record, Play, Erase, and Import buttons associated with this
parameter are used to record your auto-attendant menu prompt.
Click Record to record the prompt; Play to play it back; Erase to
erase the prompt; and Import to import a prerecorded prompt
from a sound file.
Schedule This drop-down list shows the auto-attendant schedules: On-
Hours, Off-Hours, Holiday, and Custom. Select a schedule from
this list and click Go to this schedule to invoke the schedule so
that you can configure a new or existing auto-attendant menu’s
schedule.
NOTE See “Configuring Schedules” on page 13-1” for more
information about setting up schedules.