Specifications

Using ShoreWare Director
1 – 16 ShoreTel, Inc.
❑
Configure the following users before you add general users to the system:
• During installation, a system administrator is set up. Assign a person at
your site to this role. When you assign a system administrator, the
default user ID and password must be changed. Make a note of the new
user ID and password, since the defaults (admin and changeme) will no
longer be available.
• Configure an Operator for each site.
This is the extension reached when 0 is dialed from the telephone.
Note that operators can span sites.
• Configure a “user” as the Fax Redirect extension for each site.
• Configure a user as the default Personal Assistant for all other users.
This is the user that calling parties are routed to when they dial “0” in
a user’s mailbox. It is important that you configure the default Personal
Assistant before adding the bulk of the users so that appropriate
defaults can be assigned. If you omit this step, you may have to spend
time reconfiguring the users later.
• Configure the Call Handling Modes Defaults and assign the Personal
Assistant.
❑
Complete configuration of sites:
• Return to each site and complete the configuration for Night Bell,
Paging, Operator, and Fax Redirect.
• If you have added additional servers, return to each Site edit page and
reconfigure as appropriate.
❑
Configure all trunk groups and trunks:
• Configure trunk groups from the Trunk Groups page. You can modify
the default trunk groups, add new trunk groups, and assign individual
trunks for Make Me conferencing.
• Configure the trunks from the Individual Trunks page. For the
ShoreGear-T1, return to the Switch edit page and assign all the
channels on the T1 to the proper trunk group.
❑
Configure the users from the Users pages:
• Configure the user groups, including all the Class of Service (CoS)
permissions from the User Group edit page. You can modify the
default user groups or add new trunk groups. Be sure to grant access to
any new trunk groups you have added.
• Configure all the users from the Individual Users edit page.
• Configure any anonymous telephones from the Anonymous
Telephone edit page.
❑
Configure call control parameters from the Call Control link. Set up hunt
groups and paging groups, as needed.
❑
Configure voice mail parameters and system distribution lists from the
Voice Mail Options and System Distribution Lists pages.