Specifications

ShoreTel 7.5 Administration Guide 11 – 1
C HAPTER 11
Configuring Voice Mail
This chapter provides information about configuring the voice mail system, including
adding and editing system distribution lists.
Click the Voice Mail link in the navigation frame to expand it to show the links for:
• System Distribution Lists
• Voice Mail Options
• AMIS Voice Mail
Also refer to “Voice Mail Permissions” on page 10-13 for information about configuring
your voice mail system.
System Distribution Lists
System distribution lists provide a mechanism for sending the same message to
multiple users at one time. They are managed from the ShoreWare Director.
You add and edit system distribution lists from the Voice Mail System Distribution
Lists page shown in Figure 11-1.
NOTE You can also add or remove a user from a system distribution list from the Edit
User page (see the “Individual Users” section in Chapter 10, “Configuring
Users”).
NOTE The ShoreTel system allows users with the proper class of service to send a
broadcast message to all mailboxes. Unlike system distribution lists, the
broadcast distribution list cannot be edited. If necessary, you can selectively
remove individual mailboxes from the broadcast list on the associated Edit
Users page, Workgroup edit page, or Route Point edit page.