Specifications

Configuring Users
ShoreTel 7.5 Administration Guide 10 – 83
Figure 10-47 Editing the first step of this profile
Step 4
Enter the name of the profile in the Name field, if the profile has not
already been named.
Step 5 Enter a value ranging from 0 to 200 in the Repeat Count field. This is
the number of times the system will loop through the 10 steps of this
profile before it quits trying to contact the various notification
members. Selecting 0 will cause the escalation notification profile to
execute once, without repeating. Selecting 1 will cause it to execute
twice (i.e. once with one repeat loop).
Step 6 Enter the number of minutes in the Timeout field (0 - 3600) that
should elapse before the next step within this profile is executed. (This
is the amount of time a message recipient has to respond to the original
voice mail before escalation occurs.)
Step 7 In the Notification by Email section of the window, click the Deliver
Message as Email drop-down menu and select the desired option. (The
default value is disabled, meaning that email notifications will not be
sent.) Your choices are:
• Email text only – Select this option to have a text message sent to
this user's email inbox. The message will contain basic information
about the message (e.g. timestamp, sender, etc.)