Specifications

Configuring Users
ShoreTel 7.5 Administration Guide 10 – 77
Escalation Profiles and Other Mailbox Options
The Escalation Profiles and Other Mailbox Options page can be accessed from a link
on the User’s Personal Options page. From here, you can configure Escalation Profiles
to notify employees when a voice mail is received (which can be helpful in providing
your customers with superior service/support after hours), and you can configure
Automatic Message Forwarding, and Email Delivery Options for a user, so that users
can be notified when their voice mailboxes are almost full.
The Escalation Profiles and Other Mailbox Options page is shown in Figure 10-45.
Figure 10-45 Escalation Profiles and Other Mailbox Options Page