Specifications

Configuring Users
ShoreTel 7.5 Administration Guide 10 – 57
Figure 10-23 Program Personal Call Manager Toolbars window
Step 6
Click the New button to display a window similar to the one shown
below:
Figure 10-24 Configuring a new toolbar
Step 7
Enter a name for this toolbar in the Name field and then click on the
first Function drop-down menu (which should say "All") and select
the category. Options are:
• All - This lists all operations
• Contact Center - (E.g. Login Group, Logout Group, Answer Call
Center Call, etc.)
• Config - (E.g. toggle Handsfree mode, toggle audio path, Agent
Wrap-Up, etc.)
• Other - (E.g. Unused)
• Telephony - (E.g. Conference, Intercom, Group Pickup, etc.)
• Windowing - (E.g. Open History Viewer, Open Agent Monitor,
Open Control Panel, etc.)
NOTE If you are configuring the integrated PCM/Contact Center, you
must select Contact Center from the left-most Function drop-
down menu, as shown in Figure 10-24.