Specifications

Configuring Users
10 – 50 ShoreTel, Inc.
Step 3 Click on the Users link and then the Individual Users link to display
the list of users on this system.
Step 4 Click on the name of the user whose phone you would like to modify
and then click on the Personal Options tab.
Step 5 Scroll to the bottom of the window and click on the Customize IP
Phone Buttons link.
Step 6 Click on the Function drop-down menu for one of the programmable
buttons and select Monitor Extension to display a window similar to
the one in Figure 10-21.
Figure 10-21 Monitor Extension from IP Phone
Step 7
Enter a label for the button in the Label field.
Step 8 Enter the extension of the monitored party in the Extension field, or
click the Search button to locate the desired extension.
Step 9 Click on the Ring Delay Before Alert drop-down menu and select the
number of rings that should elapse on the monitored party's phone
before the monitoring party will receive an alert. (This delay gives the
monitored party a chance to answer and prevents the monitoring
party's phone from ringing incessantly.)
Step 10 Select the appropriate radio button in the Caller ID on Monitored
Extensions. For an IP212k/230/530/560/560g phone, choices are:
• Do Not Show – The Caller ID information does not appear, but an
indicator will show that the monitored phone is busy. This option
offers the monitored party the most privacy and should be selected