Specifications

Configuring Users
10 – 48 ShoreTel, Inc.
Figure 10-20 Enabling customization of IP phone buttons
Step 6
Enter a name for the Class of Service profile in the Name field (unless
you are modifying an existing Class of Service profile for which you
would like to preserve the existing name).
Step 7 Select the Allow Customization of IP Phone Buttons check box.
Step 8 Click the Save button to store your changes.
Details:
•
The default for new Class of Service (Telephony) profiles is to have this feature
disabled, thus preventing users from modifying their own custom buttons.
• Once this Class of Service (Telephony) profile has been created, you can apply it to
every person in the system that you would like to allow to change his or her
custom buttons.