Specifications

Configuring Users
ShoreTel 7.5 Administration Guide 10 – 41
Alternatively, users also have the option to automate the Find Me behavior, thus
bypassing the requirement for callers to “press 1 to activate Find Me.” When Auto Find
Me is enabled, calls will be immediately sent to the Find Me destination number(s)
without any action on the part of the caller.
Details:
• Find Me destinations can be extensions or external numbers.
• Find Me call handling can be enabled/disabled for each of the five call handling
modes. The same Find Me destinations apply to all call handling modes with Find
Me enabled.
To configure Find Me destinations:
Step 1 For the primary Find Me destination, select Extension or External. You
can use the Search button to find system extensions. Enter external
numbers in the External text box.
Step 2 Enter a value in the Number of Rings field. This is the number of times
the phone must ring without being answered before the call is
forwarded to the primary Find Me destination.
Step 3 For the backup Find Me destination, select Extension or External. You
can use the Search button to find system extensions. Enter external
numbers in the External text box.
Step 4 Once again, enter a value in the Number of Rings field. This is the
number of times the phone must ring without being answered at the
primary Find Me destination before being forwarded to the backup
Find Me destination.
Step 5 Select the Send Incoming Caller ID check box if you want the caller ID
forwarded to the Find Me destination.
Step 6 Select the Enable Auto Find Me check box to automate the process of
routing calls to the Find Me destinations. With this enabled, users will
no longer have to press 1 to activate Find Me. You can deselect the
check box if you wish to continue to require callers to “press 1 to
activate the Find Me feature.”
NOTE If you enable Auto Find Me, make sure that your outgoing
voice mail message is no longer telling callers to “press 1 to
activate the Find Me feature.” The automation aspect of this
enhancement means that callers will not have to do anything
and calls will be forwarded automatically.
Step 7 Click Save to store your changes.