Specifications

Configuring Users
10 – 32 ShoreTel, Inc.
Parameters
The parameters under the Personal Options tab on the Edit User page are as follows:
CALL CONTROL OPTIONS
Current call stack size This is the number of calls that can be stacked on
a user’s extension. When this number is exceeded,
calls are either given a busy tone or forwarded,
depending on the call handling mode that is
currently in effect.
Valid values are 1 through 16 with the limitation
that the value specified in the call stack size of the
user’s CoS becomes the upper limit.
Ring Type Select from the drop-down list of one of the four
different ring types. The ring type will apply to
the IP110/115/210/212k/230/530/560/560g
phones. It will not apply to analog telephones.
Note that the ring type is a personal option for the
user and not a configuration setting of the phone.
When a user moves from phone to phone, their
ring type will follow them.
Also, keep in mind that most ShoreTel IP phone
models support the ability to load customized
ring tones onto each phone, so that each user can
have a unique ring tone, if desired. See “Loading
Custom Ring Tones” on page 8-11 for details.
Automatic Off-Hook Preference Select the speakerphone, headset, or wireless
headset radio button to automatically route
incoming or outgoing calls to the desired audio
pathway. This option is intended for users who
rely primarily on a headset (standard or wireless).
This feature eliminates the requirement to
manually press the Headset button on the IP
phone to activate the headset.
The default is speakerphone.
For configuration instructions, refer to “Wireless
Headset Hook Switch” on page 10-63.
Handsfree Mode This enables the user’s handsfree mode. When
enabled, dial tone is disabled so that the user can
use a headset or speakerphone to answer and
make calls from the desktop client.
Handsfree mode is useful for both headset and
speakerphone users.
The default is disabled.