Specifications

Configuring Users
10 – 24 ShoreTel, Inc.
Additional considerations:
• String names fields must exist in the system. For example, if a new user is to be
created in site New York. "New York" must exist as a site name. String names are
case sensitive.
• For fields that are code in nature, you must specify the displayable description as it
appears in Director. Data validation will translate the displayable value to the
appropriate code. Note that the descriptions are case sensitive.
• Boolean fields can be true/false or 1/0.
• All fields are mandatory when adding new users.
• When updating an existing user, fields left blank will not change existing values.
Example:
The following shows a sample of the spreadsheet values before the Director import.
Figure 10-11 Spreadsheet values before Director import
The following procedure describes the process of importing data from a CSV file into
the user database. This procedure assumes that you have already successfully exported
the data from the spreadsheet into a CSV file, and stored that file in the proper location.
Step 1 Verify that the CSV file that will be imported is located on the HQ
server. It should be located in the following directory:
C:\Program Files\Shoreline Communications \ ShoreWare Server
Step 2 Open the command prompt window in the directory shown above and
run the following command:
Dbimport -log DbLog.log -err DbErr.err <CSV-file>
•
-err is the flag to create an error log file.
• error.log is the file where error messages will be stored.
• CSV-file is the name of the file.
The import adds any new users and modifies any existing users in the
user database as indicated in the CSV file.
NOTE When a user is updated, he or she is assigned to "Any IP Phone" on the
headquarters server.