Specifications

Configuring Users
ShoreTel 7.5 Administration Guide 10 – 23
Operator
Contact Center Supervisor
Contact Center Agent
GuiLoginName (String)
GUIPassword (String)
TUIPassword (String)
EmailDomain (String)
ConferenceServer (String Name - Must be the existing Conference Bridge Name
or "None")
ConferenceServerUserID (String - User ID for the conference bridge)
ConferenceServerPassword (String)
RingType (Code. Must be one of the following:)
Standard
Ring 2
Ring 3
Ring 4
CallWaitingToneEnabled (Boolean)
FaxSupport (Must be one of the following)
User - No Redirect
User - Redirect
Fax Server
Fax Machine
HeadsetAudioPath (Boolean)
HeadsetMode (Boolean)
PSTNFailOverType
None
External
DID
PSTNFailOverNumber
A full canonical number (such as +1 (408) 331-3300)
1
Used in case PSTNFailOverType is set to 2 (External)
DIDRange
A full canonical number base of range (such as +1 (408) 331-3300)
DIDNumber
A full canonical number (such as +1 (408) 331-3300)
VoiceMailboxForRecordedCalls
An existing valid extension (or can be left blank)
1. Formatting in the Excel spreadsheet is removed when the sample file is saved to CSV for-
mat. In some cases, this loss of formatting may result in the sample file containing a
number that is in an invalid format, instead of in the required canonical format.