Specifications

Configuring Users
10 – 16 ShoreTel, Inc.
User Groups
Configuring user groups is the second step in configuring users. The User Groups
page, shown in Figure 10-7, lets you create user groups and edit existing user group
configurations. To access the User Groups list page, click User Groups from the
navigation frame.
Figure 10-7 User Groups List Page
NOTE
If you have not created classes of service for your user groups, refer to “Classes
of Service” on page 10-2 and configure them.
User Group List Page Column Definitions
The columns in the User Groups table are as follows:
When you click Add new or click the name of an existing user group from the User
Groups page, the User Group edit page, shown in Figure 10-8, appears.
Name This is the name of the user group.
Telephony Features This is the telephony features permissions CoS associated with
the user group.
Call This is the call permissions CoS associated with the user group.
Voice Mail This is the voice mail CoS associated with the user group.
SMDI This is the Simplified Message Desk Interface mode set for the
user group. Also see “Legacy Voice Mail Integration” on
page 4-3.
Account Codes This is the account code collection mode set for the user
group. Also see “Account Codes” on page 9-3.
DID As CESID Indicates whether a DID number should be sent as the Caller’s
Emergency Service ID number for a 911 emergency call.