Specifications

Configuring Users
10 – 14 ShoreTel, Inc.
Delete Saved / Unheard
Messages after (n) days
Select this check box to have the system
automatically delete saved or unheard voice mail
messages that are older than n days.
Valid values are from 30 to 2000 days. The default
value for the time limit is 0 days (meaning the feature
is disabled).
If enabled, users who have messages older than the
expiry time limit will receive multiple warnings in the
form of email and/or voice mail messages indicating
that their voice mail messages (that exceed the time
limit) will be deleted. The first warning is sent two
weeks before the expiration deadline, and a second
message is sent one week prior to deadline.
After the time limit has passed, the user will receive a
message similar to the following:
"Your mailbox was cleaned automatically; n messages
were deleted."
This message can be emailed to the user if an address
has been configured in Director > Edit User >
General tab.
Delete Heard Messages after
(n) days
Select this check box to have the system
automatically delete heard voice mail messages after
n days.
Valid values are from 30 to 2000 days. The default
value for the time limit is 0 days (meaning the feature
is disabled).
As with Saved/Unheard messages, the user will
receive several warnings before messages are deleted
(see above for details).
Lifespan of Voicemail
Password
Select this check box to have the system periodically
require users to change their TUI passwords. It is
recommended to enable this feature as requiring
periodic password changes increases the security of
the system.
The password change applies to the following Dialed
Number types:
• User extensions
• Workgroup extensions
• Route point extensions
• External user extension
Valid values are from 30 to 365 days. The default
value for the time limit is 90 days.