Specifications

Configuring Users
ShoreTel 7.5 Administration Guide 10 – 13
Voice Mail Permissions
This section describes the classes of service that you configure from the Voice Mail
Permissions edit page, shown in Figure 10-6. Voice mail permissions are assigned to
user groups, providing users with specific usage of the ShoreTel voice mail system.
Figure 10-6 Voice Mail Permissions Edit Page
Parameters
The parameters on the Voice Mail Permissions edit page are as follows:
Name This is a descriptive name of the CoS record that you
are creating or editing.
Incoming Message Length This is the maximum length of an incoming voice
mail message.
Valid values are from 1 to 3600 seconds. The default
is 300 seconds.
Incoming Max. Messages This is the maximum number of messages that can be
queued in a mailbox, including new, saved, and
deleted messages.
Valid values are from 1 to 500 messages.
Outgoing Message Length This is the maximum message length that a user can
record before sending a message to another
extension. This parameter controls both the
composed message and the greeting.
NOTE Do not confuse this with the user’s personal
voice mail greeting.
Valid values are from 1 to 3600 seconds.