Specifications

Configuring Users
ShoreTel 7.5 Administration Guide 10 – 9
• To receive a Whisper Page call, the internal user must be on the handset of an
IP212k/230/530/560/560g. If a Whisper Page call is sent to any other phone (e.g.,
IP100, SoftPhone, or analog phone) the call will be treated as an intercom call.
• If a Whisper Page call is sent to a phone that is not on an active call, the feature
behaves the same as an intercom call.
• Permissions to use this feature are the same as for intercom, and the feature is
enabled or disabled (via Director) along with the intercom feature.
• The Whisper Page feature will not work if the internal party is on a 3-way
conference call.
• No call control operations may be performed on the Whisper Page call, except to
hang up. For example, the Whisper Page call cannot be put on hold, transferred,
parked, etc.
Configuring Whisper Page
To configure the Whisper Page feature, do the following:
Step 1 Launch ShoreWare Director and enter the user ID and password.
Step 2 Click on the Administration link to expand the list (if it has not already
been expanded).
Step 3 Click on the Users link and then the Class of Service link. The Class of
Service window appears.
Step 4 Select the name of the one of the profiles in the Telephony Features
Permissions section by clicking on it. (You can either create a new
profile or modify one of the existing profiles.)