Specifications

Setting Call Control Options
9 – 32 ShoreTel, Inc.
The following are considered trunk-to-trunk transfers:
• A user is talking with an external party and transfers
the external party blindly or consultatively to an
external number.
• A three-party conference call is taking place with one
user and two external parties, and the user drops from
the call.
An external party forwarded to an external number by a
user’s call handling mode is not a trunk-to-trunk transfer.
Hang up after N
minute(s) of silence
Enabling this parameter automatically drops trunk-to-trunk
transfers after both parties have been silent for the defined
time period. The default time period is 60 minutes.
Hang up after N
minutes
Enabling this parameter automatically hangs up the trunk-
to-trunk transfer after the defined time period. This
parameter should be set only as a last resort, and set for a long
time period. The default time period is 480 minutes.