Specifications

Setting Call Control Options
ShoreTel 7.5 Administration Guide 9 – 19
Configuring Pickup Groups
Configuring the Pickup Groups feature consists of two separate tasks. First, you must
create an extension list and populate it with the extensions of the members that will
belong in this group (see “To create the new extension list for a pickup group:” on
page 9-19). Second, you must create and name the pickup group and associate it with
the extension list you just created (see “To create a new pickup group and associate it
with an extension list:” on page 9-20).
To create the new extension list for a pickup group:
Step 1 Launch ShoreWare Director and enter the user ID and password. Then
click the Login button.
Step 2 Click on the Administration link to expand the list (if it has not
already been expanded).
Step 3 Click on the Users link and then click on the Extension Lists link to
display the Extension Lists window.
Step 4 Click the New button to display a window similar to the one shown
below:
Figure 9-10 Creating a new extension list
Step 5
Enter the desired name in the Name field.
Step 6 Select one or more users from the list on the left pane, and click the
Add button to move them over to the Extension List Members pane on
the right.
Step 7 When you have finished adding members to the extension list, click
Save to store your changes.