Specifications

Setting Call Control Options
ShoreTel 7.5 Administration Guide 9 – 9
Figure 9-5 Configuring details associated with new BCA
Step 6
Enter a name for the new BCA in the Name field.
Step 7 Enter an extension in the Backup Extension field, or click the Search
button to locate a backup ex-tension.
Step 8 Click on the Switch drop-down menu and select the type of switch that
will control this BCA. (See “Switch Support for Bridged Call
Appearances” on page 9-7 for details.)
Step 9 Enter an extension in the Call Stack Full field, or click the Search
button to locate an extension.
Step 10 Enter an extension in the No Answer field, or click the Search button
to locate an extension.
Step 11 Click Save to store your changes.