Specifications

Setting Call Control Options
9 – 8 ShoreTel, Inc.
Note that BCA extensions cannot be configured on the following legacy ShoreTel voice
switch models: IPBX-24, IPBX-12, IPBX-TW, and IPBX-T1
However, these legacy switches can monitor up to 64 BCA extensions that reside on the
newer switches.
To configure the Bridged Call Appearances feature via ShoreWare Director:
Step 1 Launch ShoreWare Director and enter the user ID and password. Then
click the Login button.
Step 2 Click on the Administration link to expand the list (if it has not
already been expanded).
Step 3 Click on the Call Control link.
Step 4 Click on the Bridged Call Appearances link to display a window
similar to the one shown below:
Figure 9-4 Setting up a new BCA
Step 5
Click on one of the existing BCA links to modify, or click the New
button to add a new BCA.
A window similar to the one shown below appears: