Specifications

Configuring IP Phones
8 – 10 ShoreTel, Inc.
NOTE If you wish to add the IP phone back into the system, you must
reboot the IP phone. It will be reconfigured during the boot
process and become available again. For more information on
IP phone configuration, see the ShoreTel 7.5 Planning and
Installation Guide.
To move an IP phone to a destination switch on a remote site, the remote site must have
an IP address range defined. You may not move an IP phone to a switch on a remote site
if the IP address of the phone is not within the IP address range of the destination site.
You may move an IP phone across switches at Headquarters without entering an IP
address range for the Headquarters site. The IP address range restrictions are only for
switches at remote sites.
To move an IP phone:
Step 1 Click IP Phones > Individual IP Phones from the navigation frame.
Step 2 Select the switch you are moving the IP phone(s) to from the drop-
down list.
Step 3 Select your viewing options so that the IP phone or phones you want to
move are listed in the IP Phone List.
Step 4 Click the check box of the IP phone you want to move.
Step 5 Click Move. A dialog box requests confirmation.
Step 6 Click Yes to move the phone. Click Cancel if you have selected the
wrong phone(s).
IP Phone State Display
The following list explains the states displayed by the IP phones:
Available Phone has no user assigned to it. Calls can be placed
from the phone but it does not receive calls. The Caller
ID is “Anonymous”.
<User Name> <User Ext> The phone is assigned to <User Name>.
Anonymous The assigned user has used the Office Anywhere feature.
Calls can be placed from the phone but it does not
receive calls. The Caller ID is “Anonymous.”
Note: Another method by which it can become
anonymous is if the administrator explicitly configures
anonymous phones which do not have assigned users.
Unavailable The phone was once in the ShoreTel system but has been
removed using Director. The phone has no dial tone and
is not functional.