Specifications

Configuring IP Phones
ShoreTel 7.5 Administration Guide 8 – 5
Adding Individual IP Phones Users
There are two ways to add IP phone users to the system. The first method requires you
to assign IP phones to each user, while the second uses the Any IP Phone feature to
allow users to assign their own phone from their desktop and voice mail. Using the Any
IP Phone method simplifies the setup of multiple new users. You can use either or both
methods, depending on your specific installation.
Adding Users with Any IP Phone
To add IP phone users using Any IP Phone:
Step 1 Click Users > Individual Users from the navigation frame.
Step 2 Click Go. The Edit User page appears, as shown in Figure 8-4.
Enable IP
Phone Failover
When this box is checked, IP phones send a keep-alive message to
their Call Manager switch every four minutes. If a response is not
received, the IP phone attempts to contact an alternate Call
Manager.
NOTE Changing the state of this field requires a reboot of all IP
Phones. The process can take several minutes. Phones in the
process of rebooting may drop calls.
Delay After
Collecting
Digits
This field represents the timeout period for transferring calls.
Instead of having to press a soft key to initiate a call transfer, the
desired operation will occur automatically at the expiration of a
configurable timeout period. Once all of the necessary digits have
been entered (which could vary based on the site's dialing plan),
digit collection stops and the timeout period begins counting down.
At the end of the countdown, which can be as short as one second,
the call is transferred.
The following features will also be affected by this change:
• Conference
• Dialing from the Directory
• Intercom
• On-hook dialing
• Park
• Pickup
• Redial
• Transfer
• UnPark
NOTE The timeout period can only be set once for the entire
system. You cannot configure different timeout periods for
different features or for different users. The timeout period
cannot be configured via PCM or the IP phone interface.
NOTE Note that this automatic transfer behavior applies only to
blind transfers. If a consultative transfer is placed, the call
will remain in the call stack until the far end answers.